To avoid "feature fatigue," companies must be careful to prioritize those features that are included and find unobtrusive ways to provide information about how consumers can use and benefit from the feature.
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Q44: _ describes the service program for helping
Q45: Differentiating on _ is important for companies
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Q47: Ideal _ would exist if users could
Q48: _ refers to data, information systems, and
Q50: Delivery refers to how well a product
Q51: Which of the following actions would result
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Q53: Customer training and customer consulting are two
Q54: Describe the six main service differentiators.
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