Doug runs a lawn care company. He believes his employees are motivated to do a good job for the customer without his having to constantly involve himself in their work. He does do some spot checks, but mainly to show his support for his employees. He knows his employees will go the extra mile for the customer and treat lawn problems they notice along the way. Doug's management style can be classified as ________.

Question

Quizplus · Accepted Answer

Doug's management style aligns with Theory Y, which assumes that employees are motivated, enjoy work, and want to do a good job. Doug trusts his employees to take responsibility and actively seek solutions to problems they notice while on the job. He does not micromanage them, but rather supports and encourages them to do their best for the customer.

Doug Runs a Lawn Care Company