Which of the following would not normally be included in Quality Function Deployment (QFD)?
A)Choose appropriate units of measurement and determine target values based on customer requirements and competitor benchmarks.
B)Establish the relationship between the customer requirements and technical product characteristics.
C)Market trials and prototyping.
D)Identify customer requirements, primary and secondary, and any major dislikes.

Question

Quizplus · Accepted Answer

QFD typically involves identifying customer requirements and translating them into technical product characteristics, prioritizing these characteristics and determining target values, and establishing the relationships between customer requirements and technical characteristics. Market trials and prototyping are important steps in the product development process but are not typically included in QFD.

Which of the Following Would Not Normally Be Included in Quality