One negative outcome of complex compensation and incentive programs is they may lead to ____________ among salespeople.
A) Reduced benefits
B) Confusion
C) Increased perks
D) Vertical salary compression
E) Alternative contest complaints

Question

Quizplus · Accepted Answer

Complex compensation and incentive programs may lead to confusion among salespeople who may not understand how to calculate their rewards or what specific behaviors they need to exhibit to earn a reward. This can lead to frustration and reduced motivation among salespeople, which can ultimately harm sales performance.

One Negative Outcome of Complex Compensation and Incentive Programs Is