In terms of an organization's vision, railroads may have lost business because they:
A)priced their services too high.
B)defined their business too narrowly.
C)are too slow and cumbersome.
D)defined their business too broadly.

Question

Quizplus · Accepted Answer

Railroads may have defined their business too narrowly, only thinking of themselves as a transportation company rather than considering the broader concept of moving people and goods from one place to another. This allowed other forms of transportation, such as trucks and airplanes, to fill the gaps and take away business.

In Terms of an Organization's Vision, Railroads May Have Lost