After watching the 30-minute infomercial on OxiClean, Mariah was certain that the cleaning product would remove the grape juice stain from her white carpet. In terms of the communication process, Mariah has engaged in:

Question

Quizplus · Accepted Answer

Decoding is the process by which the receiver interprets the sender's message. In this scenario, Mariah has interpreted (decoded) the information from the infomercial (the message) about OxiClean's effectiveness.

After Watching the 30-Minute Infomercial on OxiClean, Mariah Was Certain