The Executive Committee at Oak Meteors made the following statement: "We want all of our business developers to be outstanding. For these reasons, we have started the "excellence club," whose membership is limited to those who place in the top ten percent in terms of the dollar value of the deals they complete. The annual goals of each business developer include membership in this club. We also believe in continuous improvement. To meet their annual goals, the business developers also must generate more dollars in sales than they did last year. In order to keep the business developers focused, they have no other annual goals."
A manager criticizes the "excellence club" because she believes that it encourages negative behavior that would not happen otherwise. She believes instead that business developers should be rewarded based on the revenue they bring in. Which of the following, if true, would most strongly support this conclusion?
Business developers often pursue deals that generate revenue in the year they are completed but are bad propositions in the long term.
Business developers who are less successful have been known to try to take credit for deals completed by more successful business developers.
Business developers have sometimes lied to customers about the real value of the deals they offer.
Toward the end of the fiscal year, business developers outside the top ten percent put in extra hours in order to increase their chances of qualifying for the "excellence club."
Business developers outside the top ten percent have contacted some customers of those in the top ten percent in an effort to prevent those customers from completing their deals.
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