As a department head, you cannot assume that your downward communication is
A) being received and understood by other department heads.
B) offering employees the opportunity to air grievances.
C) received and understood by people who report to you.
D) sharing complete information with your peers.
E) an informal network trusted by employees.

Question

Quizplus · Accepted Answer

Downward communication refers to the flow of information from higher levels of management to lower levels, such as from a department head to their subordinates. It is important for the department head to ensure that the communication is not only being received, but also understood by those who report to them. Assuming that the communication is being received and understood without any feedback or confirmation can lead to misunderstandings and misinterpretations, which can negatively impact the department's productivity and teamwork.

As a Department Head, You Cannot Assume That Your Downward