Your Abercrom B Men's Fashion Outlet Has a 40% Chance

Your Abercrom B men's fashion outlet has a 40% chance of launching an expensive new line of used auto-mechanic dungarees (complete with grease stains) and a 60% chance of staying instead with its traditional torn military-style dungarees. Your rival across from you in the mall, Abercrom A, appears to be deciding between a line of torn gym shirts and a more daring line of "empty shirts" (that is, empty shirt boxes) . Your corporate spies reveal that there is a 40% chance that Abercrom A will opt for the empty shirt option. The payoff matrix gives the number of customers your outlet can expect to gain from Abercrom A in each situation.
What is the expected resulting effect on your customer base Round the answer to the nearest whole number.

A) You can expect to lose 3 customers.
B) You can expect to lose 4 customers.
C) You can expect to lose 5 customers.
D) You can expect to gain 3 customers.
E) You can expect to gain 4 customers.