John is an older adult patient who comes regularly to the multigroup practice in which you are a nurse practitioner.He says that he doesn't understand what he is supposed to be doing about his medications,because every time he comes to the clinic,he sees someone else who has different ideas.John's experience represents what aspect of the current consumer experience?

Question

Quizplus · Accepted Answer

When consumers visit a multigroup practice,they do not have the option of selecting a specific healthcare provider,and thus,there is less opportunity to build a trusting relationship with a provider.

John Is an Older Adult Patient Who Comes Regularly to the Multigroup