Before sending a message, you should answer the question, "What's going on?"
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Q1: In oral face-to-face communication, when giving instructions,
Q3: In written communication, one important tip is
Q5: Regardless of the goal of communication, it
Q6: Paraphrasing is the process of verifying messages
Q7: Seventy-five percent of what people hear accurately,
Q10: In oral face-to-face communication, before sending a
Q11: In written communication,one important tip is set
Q14: In the message-receiving process,while the person is
Q15: Analyzing is the process of thinking about,decoding,and
Q20: The richest communication channel is a written
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