Which of the following is a way to manage capacity by shifting and stimulating demand
A) Adding peripheral goods and/or services
B) Adding or sharing equipment
C) Changing labor schedules
D) Changing labor skill mix

Question

Quizplus · Accepted Answer

By adding peripheral goods and/or services, businesses can stimulate demand and shift it away from peak times. For example, a restaurant may offer happy hour specials or expand their catering services to encourage customers to come in during off-peak hours.

Answer: C 
 Changing labor schedules can help to shift demand to different times of the day or week. For example, a grocery store may schedule more staff during busier times (such as weekends) and fewer staff during slower times (such as weekday mornings).

Which of the Following Is a Way to Manage Capacity