To deliver patient-centered care, the nurse needs to understand the implications of findings from which organization that provides a standardized approach to the collection of data from patients regarding their experiences within the healthcare system?

Question

Quizplus · Accepted Answer

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a standardized tool used to measure patients' perspectives on hospital care, including communication with nurses and doctors, responsiveness of hospital staff, cleanliness and quietness of the hospital environment, communication about medicines, discharge information, overall rating of the hospital, and whether the patient would recommend the hospital. Understanding these aspects is crucial for delivering patient-centered care.

To Deliver Patient-Centered Care, the Nurse Needs to Understand the Implications