While discussing the technique of preparing yourself physically to improve the quality of your listening, the speaker kept asking the audience to remember the "S-O-L-E-R": S for squarely face the person, O for open the body position, L for lean toward the person, E for eye contact, and R for relax. What approach was the speaker employing?
A) Using memory joggers
B) Using listeners' frame of reference
C) Using competing messages
D) Using the primacy principle
Correct Answer:
Verified
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