Caroline receives a letter from her manager praising her recent report. Which type of workplace communication is this?

Name: Caroline receives a letter from her manager praising her recent report. Which type of workplace communication is this?
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Question

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This is an example of downward communication, where information flows from a higher level in an organization to a lower level. In this case, the manager (a higher-level position) is communicating praise to Caroline (a lower-level position).

Caroline Receives a Letter from Her Manager Praising Her Recent