A Primary Care Clinic Has Decided to Hire a Nurse

A primary care clinic has decided to hire a nurse to serve as the clinic's case manager. The essence of case management is the incorporation of the client, the family, and the community into meeting the needs of the patient. Based on current evidence related to this approach, it is primarily hoped that this will lead to: (Select all that apply.)

A) Cost containment.
B) Increased patient satisfaction.
C) Improved patient outcomes.
D) Reduced time needed for each patient to spend with his or her primary health care provider.