Suppose that over the last 20 weeks, a law firm had a total of 1045 consultation calls, and that 126 of them did not get an appointment for an initial consult within 24 hours.An appropriate control chart to use for these data is the ________________________ .
A)p chart
B)c chart
C)x-bar and r chart
D)Pareto chart
E)ARL chart

Question

Quizplus · Accepted Answer

A p chart is used for monitoring the proportion of defectives in a process over time, which is appropriate for this scenario where the interest is in the proportion of consultation calls that did not result in an appointment within 24 hours.

Suppose That Over the Last 20 Weeks, a Law Firm