_____ helps employees at Rocky Mountain Surgical Associates PC, Denver, reduce the stress and disruption that employee vacation schedules and new worker training can cause in a small practice.Most of the nine staff members at the three-physician surgical group are trained to handle three job functions.According to the office manager, "The billing clerk can be the receptionist if necessary; so can the surgical scheduler or the medical assistant, which helps keep operations running smoothly when someone is out, or the practice has to train someone new."
A) Job integration
B) Task generalization
C) Task enlargement
D) Job enrichment
E) Job rotation
Correct Answer:
Verified
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