The eight quality management principles outlined by ISO 9000 do not include:
A) factual approach to decision making.
B) leadership.
C) demonstrate conformance.
D) involvement of people.

Question

Quizplus · Accepted Answer

The eight quality management principles outlined by ISO 9000 focus on aspects that contribute to the overall management and quality improvement of an organization. These include customer focus, leadership, involvement of people, process approach, system approach to management, continual improvement, factual approach to decision making, and mutually beneficial supplier relationships. "Demonstrate conformance" is not listed as one of these principles; instead, it is an outcome or requirement that organizations might aim to achieve through the application of these principles.

The Eight Quality Management Principles Outlined by ISO 9000 Do