Identify One or More Choices That Best Complete the Statement

Identify one or more choices that best complete the statement or answer the question.
-The nurse is providing care to a toddler recently diagnosed with asthma. The parents have become verbally aggressive with staff and have challenged many of the unit rules. Which of the following may have contributed to the family's challenging behavior? Select all that apply.

A) The parents are both working professionals in leadership roles and fear loss of control.
B) The family has researched asthma on the Internet and does not agree with the treatment protocol.
C) The staff members have maintained therapeutic communication with the patient and family.
D) The nurse has developed a mutual set of goals and interventions with the family.
E) The staff members have provided a medically trained translator to promote understanding in care.