Which of the following is a philosophy of providing customers with superior products and services?
A)Total quality management
B)Just- in- time (JIT)inventory management
C)Enterprise resource planning (ERP)
D)Supply chain management

Question

Quizplus · Accepted Answer

Total quality management (TQM) is a philosophy focused on continuous improvement and providing customers with superior products and services by involving all members of an organization in improving processes, products, services, and the culture in which they work.

Which of the Following Is a Philosophy of Providing Customers