The optimum level of product quality is where:
A) external failure costs are at a minimum.
B) total quality costs are at a minimum.
C) prevention costs are at a minimum.
D) internal failure costs are at a minimum.
E) all of the answers are correct.

Question

Quizplus · Accepted Answer

The optimum level of product quality is where the total quality costs (including prevention, appraisal, internal failure, and external failure costs) are at a minimum. This approach balances the costs of improving quality against the costs associated with poor quality.

The Optimum Level of Product Quality Is Where