In the final step,the company reaps the rewards of its strong customer relationships by capturing value from customers.

Question

Quizplus · Accepted Answer

Building strong customer relationships is ultimately done in order to capture value from customers by retaining them, encouraging repeat business, and potentially generating positive referrals and reviews. Therefore, in the final step of the process, the company should indeed be reaping the rewards of its efforts.

In the Final Step,the Company Reaps the Rewards of Its