Managers at ADK Marketing will start using information technology to automate performance management.What should managers do first?
A) provide work teams with developmental training goals
B) assign financial and nonfinancial goals to each team's activities
C) implement reward systems to motivate low-performing teams
D) gather a list of skills and competencies for each team member

Question

Quizplus · Accepted Answer

The first step in the process is to assign financial and nonfinancial goals to each team's activities so that these goals are supportive of the company's overall strategic goals. Next, managers would inform teams of the goals and use IT-supported tools to monitor performance.

Managers at ADK Marketing Will Start Using Information Technology to Automate