A performance review session where a supervisor allows an employee to explain reasons, excuses, and defensive feelings about their performance is an example of which approach to providing performance feedback?
A) the tell-and-sell approach
B) the problem-solving approach
C) the tell-and-listen approach
D) the positive approach
E) the subjective approach

Question

Quizplus · Accepted Answer

The tell-and-listen approach allows for a two-way conversation between the supervisor and the employee, where the employee is given the opportunity to explain their perspective and the supervisor actively listens. This approach can lead to better understanding and problem-solving. A and E both focus on the supervisor giving feedback, while B focuses on jointly finding solutions without necessarily allowing the employee to fully explain their perspective. D is too vague to determine the approach.

A Performance Review Session Where a Supervisor Allows an Employee