Managing product returns and disposal effectively is associated with which of the key supply chain processes?
A) Manufacturing flow management
B) Product development and commercialization
C) Supplier relationship management
D) Returns management

Question

Quizplus · Accepted Answer

Managing product returns and disposal falls under the process of returns management in the supply chain. It involves receiving returned products, assessing their condition, determining appropriate disposition such as return to stock, repair, or disposal, and communicating with customers and suppliers regarding returns. Effective returns management can help reduce costs, improve customer satisfaction, and preserve environmental sustainability through proper disposal practices.

Managing Product Returns and Disposal Effectively Is Associated with Which