Which of the following statements about relationships with clients at work is correct?
A) A good relationship with clients is the single greatest predictor of job satisfaction.
B) Most companies encourage their employees to develop close, personal friendships with their clients to help sales.
C) Having friendships with clients reduces some of the pressure or expectation related to job performance.
D) Close friendships with clients can put workers in an uncomfortable or unethical position.

Question

Quizplus · Accepted Answer

Close friendships with clients can create conflicts of interest and compromise ethical boundaries, making it difficult for workers to make unbiased decisions in the best interest of the company. It is important to maintain a professional relationship with clients and observe ethical principles to ensure integrity in business dealings. A and C are incorrect because they overgeneralize the importance of a good relationship with clients and assume that personal friendships are necessary for job satisfaction and performance. B is incorrect because most companies do not encourage personal friendships with clients for sales purposes, as this can also compromise ethical standards and lead to conflicts of interest.

Which of the Following Statements About Relationships with Clients at Work