Knowledge that has been identified, captured, and leveraged to produce higher-value goods or services or some other competitive advantage for the firm is called:
A) Information
B) Intellectual capital
C) Competitive advantage data
D) Business intelligence
E) System data

Question

Knowledge that has been identified, captured, and leveraged to produce higher-value goods or services or some other competitive advantage for the firm is called:
A) Information
B) Intellectual capital 
C) Competitive advantage data
D) Business intelligence
E) System data

Quizplus · Accepted Answer

Intellectual capital is the knowledge that a firm possesses, which can be used to create a competitive advantage. This includes both explicit knowledge (such as patents, trademarks, and copyrights) and tacit knowledge (such as skills, experience, and know-how). Intellectual capital is an important asset for firms because it can lead to higher-value goods or services, increased efficiency, and stronger relationships with customers, suppliers, and other stakeholders.

Knowledge That Has Been Identified, Captured, and Leveraged to Produce