Valuing an IT investment is difficult for of many reasons. One reason is:
A) Many IT investments are necessities and payback is hard to calculate.
B) Increased customer satisfaction is not valued enough to justify costs.
C) IT investments often add no real business value.
D) IT managers do not see the need to value an investment whose payback period is relatively short.
E) IT is seen as "a necessary evil."

Question

Quizplus · Accepted Answer

Many IT investments, such as cybersecurity or software upgrades, are necessary for business operations but may not have a clear, measurable ROI. Additionally, factors such as increased customer satisfaction or improved productivity may be difficult to quantify in financial terms, making it challenging to accurately value an IT investment.

Valuing an IT Investment Is Difficult for of Many Reasons