Organizations use the enterprise system to drive the redesign of a business process (rather than the process driving the system implementation) for all of the following reasons EXCEPT:
A) The organization is just starting out and has no defined processes.
B) The business process itself is not seen as a competitive strategic advantage.
C) There is little time or resources to deviate from best practices.
D) The organization has highly specialized processes that are not seen as best practices.
E) The needs of the business are met by the enterprise system.

Question

Quizplus · Accepted Answer

The correct answer is D because organizations typically use enterprise systems to adopt or adapt to best practices embedded within these systems. When an organization has highly specialized processes that diverge significantly from industry best practices, it might not drive the redesign of a business process based on the enterprise system, as the system may not accommodate these unique processes effectively.

Organizations Use the Enterprise System to Drive the Redesign of a Business