Managing waiting lines and reducing the customer waiting time often requires a multi-pronged strategy.Which of the following can be successfully implemented to increase customer satisfaction?
A)Installing a reservation system
B)Changing processes to shorten transaction time
C)Redesigning the queuing system
D)All of the above
E)a and c

Question

Quizplus · Accepted Answer

All of the above strategies can be successfully implemented to increase customer satisfaction. Installing a reservation system can reduce the time customers spend waiting in line by allowing them to schedule an appointment. Changing processes to shorten transaction time helps to reduce the overall wait time for customers. Redesigning the queuing system can help to improve efficiency and ensure that customers are serviced in a timely manner. A multi-pronged strategy is often necessary to effectively manage waiting lines and reduce customer wait times.

Managing Waiting Lines and Reducing the Customer Waiting Time Often