What is a balanced scorecard?
A) It shows profits or losses at a point in time, which is displayed in a Sales - Expenses = Net Income format.
B) It shows assets and liabilities at a point in time.
C) It tallies organizational performance in financial, customer service, internal process, and innovation and learning areas.
D) It occurs when revenues are equal to costs.
E) It reduces costs and improves workflow by scheduling materials to arrive at a workstation or facility just in time for use.

Question

Quizplus · Accepted Answer

A balanced scorecard is a strategic management tool that tallies an organization's performance in four areas: financial, customer service, internal process, and innovation and learning. It provides a comprehensive view of the organization's overall performance, rather than just focusing on financial results.

What Is a Balanced Scorecard