These types of impatient customers arrive, view the situation, join the waiting line, and then, after some period of time, depart. What is this called?
A) Quitters
B) Reversing
C) Reneging
D) Balking
E) Bolting

Question

Quizplus · Accepted Answer

This behavior is called reneging, where customers join a line but then abandon it before being served due to impatience or frustration with the wait time.

These Types of Impatient Customers Arrive, View the Situation, Join