Employee self-service (ESS) systems have fundamentally changed the way employees relate to their HR department because
A) they are able to access information relevant to themselves.
B) ESS has made HR redundant in the organization.
C) they need to visit HR regularly for personnel information.
D) line managers and employees have taken over HR.
E) HR no longer provides related services.

Question

Quizplus · Accepted Answer

ESS systems allow employees to access and manage their own personnel information, such as time off requests, benefits information, and job performance feedback, without having to rely on HR personnel for assistance. This increases efficiency, reduces paperwork, and empowers employees to take more control over their own HR needs. However, it does not make HR redundant or eliminate the need for HR services, and line managers and HR professionals still play important roles in managing employee HR needs.

Employee Self-Service (ESS) Systems Have Fundamentally Changed the Way Employees