Which of the following is a system that summarizes an organization's strategic objectives into four main performance metrics: financial, internal processes, customers, and learning and growth?
A) ISO 9000
B) Delphi method
C) Balanced Scorecard
D) Quality circles

Question

Quizplus · Accepted Answer

The balanced scorecard is a system that summarizes an organization's strategic objectives into four main performance metrics: financial, internal processes, customers, and learning and growth. The other options (ISO 9000, Delphi method, and quality circles) are not related to this particular system.

Which of the Following Is a System That Summarizes an Organization's