In order to manage your emotions in a conflict situation, it would be most helpful to do which of the following?
A) Immediately confront the other person so the anger doesn't fester.
B) Don't prepare what you will say so your message will be genuine.
C) Use self-talk to calm your emotions.
D) Stand over the other person to communicate that you're in control.

Question

Quizplus · Accepted Answer

Using self-talk to calm your emotions is the most helpful option in managing emotions during a conflict situation. It allows you to reflect on the situation and approach it with a level head, rather than reacting impulsively with anger or frustration. Options A and D may escalate the situation and lead to further conflict, while option B may result in unclear communication and misunderstandings.

In Order to Manage Your Emotions in a Conflict Situation