At the process level, it is much easier to distinguish whether the process is providing a service or manufacturing a product.

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Quizplus · Accepted Answer

In general, it is easier to distinguish between service processes and manufacturing processes at the process level. Service processes typically involve direct interaction with customers and are focused on delivering intangible benefits, while manufacturing processes involve transforming raw materials into physical goods. By examining the inputs, steps, and outputs of a process, it is usually possible to determine whether it is primarily providing a service or manufacturing a product.

At the Process Level, It Is Much Easier to Distinguish