Table 1.1
You are the Production Manager for the toy manufacturing process at the ABC Company.

-Use the information provided in Table 1.1. An example of an external customer is:
A) the lumber company.
B) the Customer Service Department at ABC.
C) the Shipping Department at ABC.
D) the toy store at the mall.

Question

Table 1.1
You are the Production Manager for the toy manufacturing process at the ABC Company.
 
-Use the information provided in Table 1.1. An example of an external customer is:
A) the lumber company. 
B) the Customer Service Department at ABC. 
C) the Shipping Department at ABC. 
D) the toy store at the mall.

Quizplus · Accepted Answer

The external customer in this scenario would be the toy store at the mall who purchases the finished products from the ABC Company. The other options listed (lumber company, Customer Service Department at ABC, Shipping Department at ABC) are either suppliers or internal departments within the ABC Company.

Table 1.1 You Are the Production Manager for the Toy Manufacturing Process