Which one of the following is a potential consequence of external failures?
A) longer lead times
B) less rework
C) more litigation costs
D) lower product costs

Question

Quizplus · Accepted Answer

External failures refer to defects that are found by the customers after the product has been delivered. This can result in higher litigation costs due to customer complaints, lawsuits, and recalls. A, B, and D are not potential consequences of external failures.

Which One of the Following Is a Potential Consequence of External