If a strategy is not working, it should become evident on the balanced scorecard when some of the predicted effects don't occur.

Question

Quizplus · Accepted Answer

The balanced scorecard is a tool used to measure and monitor the effectiveness of a company's strategies. If a strategy is not working, it will be reflected in the balanced scorecard when some of the predicted effects don't occur, such as a decrease in customer satisfaction or a decrease in revenue. Therefore, it is true that it should become evident on the balanced scorecard.

If a Strategy Is Not Working, It Should Become Evident