Which of the following is TRUE regarding services scheduling?
A) The critical ratio sequencing rule is widely used to provide fairness to customers.
B) The emphasis is on materials rather than staffing levels.
C) Reservations and appointments are often used to manipulate the supply of services.
D) Labor use can be intensive, and labor demand can be highly variable.
E) All of these are true.

Question

Quizplus · Accepted Answer

Services scheduling often involves intensive labor use, and the demand for labor can vary greatly depending on the needs of the customer. The other options are false: 
A) The critical ratio sequencing rule is not widely used in services scheduling.
B) Staffing levels are a crucial factor in services scheduling.
C) Reservations and appointments are used to manage demand, not manipulate supply, in services scheduling.

Which of the Following Is TRUE Regarding Services Scheduling