In the context of the sources for the needs and problems of stakeholders, which of the following is an example of an internal record?
A) Competitor's marketing collaterals
B) A government report
C) A warranty file
D) Direct inputs of technical team members

Question

Quizplus · Accepted Answer

A warranty file is an internal record that details the needs and problems of stakeholders who have purchased a product or service. It would contain important information about the customer's experience and potentially their suggestions for improvements. Competitor's marketing collaterals and government reports are external sources of information, while direct inputs from technical team members could be either internal or external depending on the context.

In the Context of the Sources for the Needs and Problems