Ethan is a young salesperson who has conversations with his customers in an attempt to establish and maintain good relationships with them.His main focus is to gain the confidence of his customers through these conversations so that he can determine their needs and help them fulfill those needs.In this scenario,Ethan is engaging in _____.
A)sales training
B)sales dialogue
C)sales calling
D)sales pitching
E)sales prospecting

Question

Ethan is a young salesperson who has conversations with his customers in an attempt to establish and maintain good relationships with them.His main focus is to gain the confidence of his customers through these conversations so that he can determine their needs and help them fulfill those needs.In this scenario,Ethan is engaging in _____.​
A)​sales training
B)sales dialogue
C)​sales calling
D)​sales pitching
E)​sales prospecting

Quizplus · Accepted Answer

Ethan is engaging in sales dialogue, which is a type of conversation that salespeople have with their customers to establish and maintain good relationships and to determine their needs so that they can help fulfill those needs. Sales training is a process of teaching salespeople the skills they need to be successful in their job, sales calling refers to making phone calls to potential customers, sales pitching involves presenting a product or service in a persuasive manner, and sales prospecting refers to the process of finding potential customers.

Ethan Is a Young Salesperson Who Has Conversations with His