The complimentary close in a business letter should match
A) the form of address used in the salutation.
B) the reader's expectations of a business letter.
C) the needs of the writer to make a strong point.
D) none of the above.

Question

Quizplus · Accepted Answer

The complimentary close, such as "Sincerely" or "Best regards," should match the form of address used in the salutation, such as "Dear Mr./Ms./Dr." This creates consistency and professionalism in the letter. Option B is not entirely correct because the reader's expectations may vary and may not necessarily determine the appropriate complimentary close. Option C is also not correct because the complimentary close should not be used primarily to make a strong point, but rather to respectfully conclude the letter.

The Complimentary Close in a Business Letter Should Match