In a business letter, what makes the salutation more personal?
A) The month of the year is fully spelled out.
B) An attention line is placed three lines below the inside address.
C) The reader's address is put at the beginning if the writer knows the reader.
D) The first name of the reader is used if the writer knows the reader.

Question

Quizplus · Accepted Answer

Using the first name of the reader makes the salutation more personal because it shows that the writer knows the reader on a first-name basis, indicating a closer relationship or familiarity.

In a Business Letter, What Makes the Salutation More Personal