
Surveys show that poor service and lack of follow-up after the sale are the primary reasons customers stop buying from a salesperson.
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Q4: In the six-step presentation plan,the"servicing the sale"step
Q5: Gail Sayers is a sales representative with
Q6: According to Ted Levitt,author of The Marketing
Q7: According to Ted Levitt,author of The Marketing
Q8: Satisfied customers who make product recommendations to
Q10: A group of people who recommend customer-driven
Q11: According to sales trainer Tony Alessandra,there are
Q12: People buy expectations,not products,according to Ted Levitt,author
Q13: Which of the following is a current
Q14: Bradley Wholesale Foods purchased a new computer
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