Which of the following is a true statement regarding the appropriate use of the telephone in selling?
A)The telephone is an ineffective and time-consuming way to keep the customer informed.
B)The telephone provides instant communication at a lower cost than other methods.
C)The telephone is beneficial for building customer goodwill after a sale.
D)The telephone is preferred over e-mail by nearly all customers.
E)The telephone should rarely be used to thank a customer.

Question

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The Answer of Which of the following is a true statement regarding the appropriate use of the telephone in selling?
A)The telephone is an ineffective and time-consuming way to keep the customer informed.
B)The telephone provides instant communication at a lower cost than other methods.
C)The telephone is beneficial for building customer goodwill after a sale.
D)The telephone is preferred over e-mail by nearly all customers.
E)The telephone should rarely be used to thank a customer.

Which of the Following Is a True Statement Regarding the Appropriate