Which of the following is a good way to remember a customer's name?
A)introduce yourself in return
B)repeat the name immediately
C)ask the customer about his or her favorite hobbies
D)ask if the person enjoys his or her job
E)relate the name to another customer's name

Question

Quizplus · Accepted Answer

Repeating the customer's name immediately is a good way to remember it. This not only helps you remember but also shows the customer that you value them and are attentive to their needs. Other options may be helpful in building rapport with the customer, but they may not necessarily help you remember their name.

Which of the Following Is a Good Way to Remember