[Jade Shoes] Coleman Owns a Sporting Goods Store and Has

[Jade Shoes] Coleman owns a sporting goods store and has purchased top-quality, brand-name athletic shoes from Jade's Shoe Distribution for many years, but they have no written contract in place. Last month, Coleman learned that the latest shipment from Jade's are not authentic, brand-name shoes but instead a knock-off brand that costs a fraction of the price Coleman pays. Coleman cannot sell these shoes because his customers would know the difference, and Coleman demanded Jade refund him. Jade sent Coleman a written request for arbitration within thirty days. In response, Coleman called Jade, threatening to file a lawsuit against Jade and exposing her company as a fraud. Jade laughs, saying Coleman is required to arbitrate their dispute within thirty days.
-If Coleman and Jade agree to arbitrate their dispute with the American Arbitration Association, which of the following statements would be false about their selection of an arbitrator?

A) The American Arbitration Association will send the parties a list of potential arbitrators.
B) A retired CEO is not permitted to arbitrate because she has not attended law school.
C) A person with no experience in running a business can still be an arbitrator.
D) The general qualifications for being an arbitrator are honesty, impartiality, and subject-matter competence.
E) Arbitrators are expected to follow the Arbitrator's Code of Ethics.