Harry Potts Is a Salesperson for a National Pet Food

Harry Potts is a salesperson for a national pet food company. He meets Karen Sharp, a buyer for a large, specialty pet retailer, and speaks to her at length about the product categories and brands of pet food the retailer currently carries as well as future needs. At which step of the selling process is Harry Potts in the above scenario?

A) approach
B) qualifying
C) preapproach
D) prospecting
E) closing